Masuya Japanese Restaurant

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Booking Notes——————————————— Our operation days are as follow: Lunch: Tuesday - Friday, Dinner: Tuesday - Saturday. Booking times are allocated for 1hour & 30minutes per seating. Online bookings are limited to 8 people. Please contact the shop via E-mail (masuyacity@masuya.com.au) If you need to adjust or cancel your booking, Please call us with at least 24-hours in advance notice. If you do not show up to your reservation without any prior notice to our store, we will automatically charge cancellation fees from your credit card. Please refer to our CANCELLATION POLICY.

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CANCELLATION POLICY
Please contact our shop or email us your notice of cancellation, reduction in numbers or change of date at least 1 day (24 hour) in advance in order to avoid a cancellation fee. If less than 24 Hour notice is given and if we are unable to fill your seats the following cancellation fees apply (includes reduction in numbers and change of date);
• Non-arrival, partial attendance or cancellation a cancellation fee of $50 per person
•Big group booking( Pre-order) customer, 50% menu price within 24 hour
will automatically be deducted.

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